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Postage and packaging

Once full payment has been received, your order will be carefully packaged and sent via second class Royal Mail (£2.90) for orders under £25. Orders over £25 will be sent second class recorded deliver via RoyalMail (£3.90). If you require 1st class postage please contact me before ordering. Deliveries to the United Kingdom 1 - 2 days, Europe 3 -5 days and International 7 days. However, during holiday peak shopping times, it may take longer to ship your purchase, therefore, please plan your purchasing accordingly. 

Once your package is shipped, I cannot control how it is handled, and so please be aware that I cannot be held responsible for any damage that is caused during shipping.

I have no control over customs fees, so if you live outside of the UK, I am sorry, but I hold no responsibility for these, and therefore they will remain the sole responsibility of the buyer.

I cannot be held responsible for a slow mail service, so if you are ordering internationally, you may want to contact me to arrange an alternate means of delivery service, if you require the item purchase at a faster rate.

Returns and Exchanges

If you are not entirely satisfied with your purchase, for whatever reason, please contact me, prior to returning your purchase, within 30 days of your order date. 

If an item has been commissioned and/or personalised, I cannot refund the item, unless faulty. 

I will accept return of item in its original condition, however, you will need to pay the return shipping expenses.

Once I have received and inspected the item, I will refund the full purchase price, minus shipping fees, or correct any faults and return it to you in it's new state.